Bring the In-Store Experience Online with inShop
Connect online shoppers with real store experts through live video using one-click or QR-code access, automatic call routing, scheduling, and a branded web or app experience.
A More Personal Online Shopping Experience
Let customers see products live, ask questions, and receive guidance from a store expert before making their purchasing decision.
Live Expert Assistance
Connect customers with store associates through live video to demonstrate products and answer questions in real time.
Informed Purchase Decisions
Create interactive shopping experiences that help customers understand products before completing a purchase.
Retail & E-Commerce Integration
Integrate inShop with existing retail websites, e-commerce platforms, and branded digital experiences.
Cloud-Based Scalability
Use a cloud-based SaaS platform designed for retailers, brands, and e-commerce businesses serving customers from different locations.
Manage Every Live Shopping Interaction
Give customers, sales agents, and administrators the tools to start, manage, schedule, and review live shopping sessions.
Instant Customer Access
Allow customers to start a video session using one click, a QR code, or a unique Vendor ID without creating an account.
Automatic Call Routing
Route incoming customer calls automatically to the next available sales agent.
Scheduling & Waiting Room
Let customers call immediately or schedule a later session, with a branded waiting room for marketing content.
Low-Bandwidth Video
Maintain high-quality video interactions for customers using slower network connections.
Analytics & Call Logs
Review customer engagement along with incoming, missed, and rejected call histories.
User-Specific Workspaces
Provide separate interfaces for administrators, sales agents, and customers based on the tools each user needs.
Bring Live Expert Shopping to Your Customers
Talk to our team about adding inShop to your retail website or e-commerce experience for instant and scheduled video shopping sessions.